Refund policy

We accept return requests within 30 days of receiving your order. Sale items are eligible under the same return policy.

Return eligibility

Items must be unused, in the same condition received, with their original tags and packaging. A receipt or proof of purchase is required.

How to request a return

Email amazon.usa@yunustextile.com to request a return before sending your item back. Once your return is approved, we will provide return instructions.

Send approved returns to:

Royale Linens — Savannah Warehouse
5250 Old Louisville Road, Building 10
Pooler, GA 31322
United States

Customers are responsible for paying return postage. Items returned without prior approval will not be accepted.

Damaged, defective or incorrect items

Please inspect your order upon arrival. Contact amazon.usa@yunustextile.com immediately if an item is damaged, defective or incorrect so we can evaluate the issue and arrange an appropriate resolution.

Exchanges

To exchange an item, request a return for the original item. Once the return is accepted, place a separate order for the replacement.

Refunds

Refunds will be issued to your original payment method within 2 business days. Your bank or payment provider may require additional processing time.

If more than 15 business days have passed since your refund was approved, contact amazon.usa@yunustextile.com.